
DeAndre was one of my first hires on a new team built to support the customers of GitLab.com. I’ve been impressed with his ability to operate at multiple levels: he’s been instrumental in forming process, tooling and handling the day-to-day interactions. It’s rare to see someone who can operate competently across those levels, and DeAndre excels in them all.
He’s a quiet force and has been a key figure in making the team what it is today.



DeAndre is great to work with and particularly strong at efficiency and results. With users, he’s excellent at finding existing issues, reproducing them, or resolving them by diving into the code or going straight to an MR.
Internally, he’s done an amazing job especially at automating our processes or building apps to make the team more efficient. As one of the earliest members of the GitLab.com Support team, he’s been instrumental in getting us to this point, and I look forward to continuing working with him as we take the team to the next level.